TERMS AND CONDITIONS
GENERAL APPLICABILITY
THESE TERMS & CONDITIONS APPLY THROUGHOUT THE WHOLE WEBSITE. WE MAY CHANGE THESE TERMS AND CONDITIONS AT ANY TIME. ANY CHANGES WILL TAKE EFFECT ON THE DATE THEY ARE POSTED ON THIS SITE. YOUR TERMS AND CONDITIONS SHALL NOT BE APPLICABLE AND SHALL NOT BE OPPOSABLE TO US.
AGE
BY ORDERING YOU CONFIRM THAT YOU ARE AGED 18 YEARS OR OVER.
ORDERS
ANY ORDER SUBMITTED BY YOU IS YOUR OFFER TO ENTER INTO A CONTRACT WITH US. SHORTLY AFTER RECEIPT OF YOUR ORDER WE WILL SEND YOU AN E-MAIL CONFIRMING THE PRODUCTS YOU HAVE ORDERED AND THAT WE HAVE ACCEPTED YOUR ORDER SUBJECT TO THESE TERMS & CONDITIONS, PAYMENT AND AVAILABILITY OF THE ITEMS ORDERED. WE MUST RECEIVE PAYMENT FOR THE WHOLE PRICE FOR THE GOODS THAT YOU ORDER BEFORE YOUR ORDER CAN BE ACCEPTED. IF YOUR PAYMENT DETAILS CANNOT BE AUTHORIZED FOR ANY REASON, WE WILL INFORM YOU. A LEGALLY BINDING CONTRACT BETWEEN US WILL ONLY COME INTO EFFECT WHEN OUR ACCEPTANCE IS DISPATCHED. THE DETAILS (PRICE ETC) MENTIONED IN THE ACCEPTANCE PREVAIL OVER THE DETAILS MENTIONED IN ANY PUBLICITY.
RETURNS
AS CUSTOMER SATISFACTION IS OUR PRIORITY, IF AND WHEN YOU ARE NOT SATISFIED WITH OUR PRODUCT(S) FOR ANY REASON, YOU MAY SHIP IT BACK TO US FOR A REFUND. THIS DOES NOT COVER THE SHIPPING COSTS OF TO AND FROM THE RECIPIENTS AS WELL AS ANY AND ALL DIGITAL PRODUCTS. THE PRODUCT MUST ALSO BE IN ITS ORIGINAL PACKAGING WITHOUT ANY SIGN OF USE. VALID FOR 7 DAYS FROM THE DAY OF RECEIVING THE PRODUCT.
AVAILABILITY
PRICES, OFFERS AND PRODUCTS ARE SUBJECT TO AVAILABILITY AND MAY CHANGE BEFORE (BUT NOT AFTER) WE ACCEPT YOUR ORDER.
DELIVERY
DELIVERY SHALL ALWAYS TAKE PLACE AT OUR REGISTERED OFFICE. IN THE EVENT THAT YOU WERE UNABLE TO RECEIVE THEM (INCLUDING YOUR ABSENCE AT THE TIME OF DELIVERY), YOU AGREE TO PAY OUR REASONABLE ADDITIONAL FEES FOR STORAGE AND REDELIVERY, AND AN ADMINISTRATION FEE FOR RE-ARRANGING DELIVERY. IN SUCH CASE WE CANNOT ACCEPT ANY LIABILITY FOR LOSS OR DAMAGE TO PRODUCTS THAT REMAIN IN OUR CUSTODY AND CARE.
WE MAKE EVERY EFFORT TO DELIVER GOODS WITHIN A REASONABLE TIMESCALE AND PREFERABLY WITHIN THE ESTIMATED TIMESCALES; HOWEVER, DELAYS ARE OCCASIONALLY INEVITABLE DUE TO UNFORESEEN FACTORS BEYOND OUR CONTROL AND THEREFORE DELIVERY TIMES ARE NOT GUARANTEED. ESTIMATED DELIVERY DATES ARE NOT PART OF THE CONTRACT BETWEEN YOU AND US, AND WE SHALL BE UNDER NO LIABILITY FOR ANY DELAY OR FAILURE TO DELIVER THE PRODUCTS WITHIN ESTIMATED TIMESCALES.
CANCELING ORDERS
YOU SHALL NOT BE ENTITLED TO CANCEL ORDERS WITHOUT WRITTEN PERMISSION FROM US. THIS PERMISSION SHALL BE SUBJECT TO COMPENSATION FOR ALL DAMAGED CAUSED BY THIS CANCELLATION. WITHOUT PREJUDICE TO OUR RIGHT TO DEMAND EXECUTION OR COMPENSATION FOR ANY DAMAGE SUFFERED IN EXCESS, YOU AGREE THAT THIS DAMAGE SHALL BE ESTIMATED AT A MINIMUM OF 30% OF THE AMOUNT OF THE INVOICE ISSUED BY US.
FAULTY GOODS
IN THE UNLIKELY EVENT THAT A PRODUCT ARRIVES DAMAGED OR FAULTY, CLAIMS RELATING TO QUALITY DEFECTS OR TO NON-COMPLIANCE SHALL BE FILED WITH US, UNDER PENALTY OF BEING NULL AND VOID, UPON DELIVERY (IN THE EVENT OF VISIBLE DEFECTS) OR WITHIN 14 DAYS AFTER THEIR DISCOVERY (IN THE EVENT OF LATENT DEFECTS).
CLAIMS SHALL BE FILED BY MEANS OF A REGISTERED LETTER, WITH MENTION OF ALL RELEVANT DATA, INCLUDING ORDER NUMBER AND INVOICE NUMBER, IN DEFAULT WHEREOF WE SHALL BE ENTITLED TO CONSIDER ANY CLAIM AS BEING INADMISSIBLE.
IF THE CLAIM IS FOUNDED, OUR LIABILITY SHALL BE LIMITED TO THE FREE REPLACEMENT OF THE PRODUCTS, WHICH APPEAR TO BE DEFECTIVE OR - DEPENDING ON THE CASE - THE PRICE OF THE ORDER. YOU EXPRESSLY RECOGNIZE THAT ANY OTHER LOSSES, INCLUDING ANY INDIRECT LOSSES, SHALL NOT BE RECOVERABLE FROM US. YOU SHALL AT ANY RATE PROTECT US AGAINST CLAIMS BY THIRD PARTIES, SUCH AS YOUR CUSTOMERS. THE FILING OF CLAIMS SHALL NOT ENTITLE YOU TO POSTPONE OR SUSPEND PAYMENT OF THE PRICE, NOT EVEN IN PART. NOR SHALL YOU IN SUCH CASE BE ENTITLED TO CANCEL THE ENTIRE ORDER OR DELIVERY. A LEGAL CLAIM SHALL BE FILED WITHIN 6 MONTHS AFTER THE DATE OF DELIVERY, IN DEFAULT WHEREOF IT SHALL BE CONSIDERED AS INADMISSIBLE.